Domain Experts / Subject Matter Experts / Industry Experts have invaluable knowledge that you can (and should) apply during your UX process. Domain expert involvement is not an alternative to UX research, and a domain expert is certainly neither a “user expert” nor a designer.
Interviews
Domain Expert Interview — UX Knowledge Base Sketches
Primer is a free mobile app from Google that offers quick, easy-to-understand lessons for business owners and anyone looking to grow their business and digital marketing skills.
Social Media, Email Marketing, Content
Primer
Knowledge
Stakeholder Interview — UX Knowledge Base Sketches
At the beginning of a UX research and design project a Stakeholder Interview should be conducted to find out the Business Goals, Existing Research including User Research, Competitors and Technological Limitations.
Interviews
Stakeholder Interview — UX Knowledge Base Sketches