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User Interviews: How, When, and Why to Conduct Them — NN/g
User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.
Interviews
User Interviews: How, When, and Why to Conduct Them — NN/g
Short Reads
March 20, 2022 14:58
User Interview: How To Ask Good Questions — UX Knowledge Base Sketches
While interviewing users may seem to be an easy task — “You are just asking some questions, and the interviewee gives some answers, and that’s it, right?” Well, not really.
Interviews
User Interview: How To Ask Good Questions — UX Knowledge Base Sketches
Short Reads
March 20, 2022 14:56
Domain Expert Interview — UX Knowledge Base Sketches
Domain Experts / Subject Matter Experts / Industry Experts have invaluable knowledge that you can (and should) apply during your UX process. Domain expert involvement is not an alternative to UX research, and a domain expert is certainly neither a “user expert” nor a designer.
Interviews
Domain Expert Interview — UX Knowledge Base Sketches
Short Reads
March 20, 2022 14:56
The Mom Test
How to talk to customers & learn if your business is a good idea when everyone is lying to you.
Interviews
The Mom Test
Books
March 20, 2022 14:56
Stakeholder Interview — UX Knowledge Base Sketches
At the beginning of a UX research and design project a Stakeholder Interview should be conducted to find out the Business Goals, Existing Research including User Research, Competitors and Technological Limitations.
Interviews
Stakeholder Interview — UX Knowledge Base Sketches
Short Reads
March 20, 2022 14:56
The 1-Page Usability Test Plan
Learn how to build a lean usability test plan.
Interviews
The 1-Page Usability Test Plan
Short Reads
March 20, 2022 14:56
Checklist for Planning Usability Studies
Planning a user test? Follow these 9 steps to make sure you are prepared.
Interviews
Checklist for Planning Usability Studies
Short Reads
March 20, 2022 14:56
Userbrain
Available on:
Remote unmoderated user testing with automated weekly tests.
Interviews
Userbrain
Freemium
Applications
March 20, 2022 14:51
Optimal Workshop
Available on:
Know where and why people get lost in your content, and fix it. Tree testing helps you evaluate the findability of topics on your website. Whether you’re starting fresh or improving your existing website, Treejack is the perfect tool to get the insights you need to build an intuitive information architecture.
Tree Testing, Customer Feedback, Card Sorting, Information Architecture, Interviews
Optimal Workshop
Premium
Applications
March 20, 2022 14:50
UXtweak
Available on:
Powerful research tools for improving usability of web sites and apps, from prototypes to production.
Customer Feedback, Tree Testing, Card Sorting, Information Architecture, Interviews
UXtweak
Freemium
Applications
March 20, 2022 14:49
Useberry
Available on:
Your one-stop solution for quick remote testing and rich, actionable insights that enable teams to make informed, user-centered decisions.
Customer Feedback, Card Sorting, Tree Testing, Information Architecture, Interviews