Interviews

User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.

While interviewing users may seem to be an easy task — “You are just asking some questions, and the interviewee gives some answers, and that’s it, right?” Well, not really.

Domain Experts / Subject Matter Experts / Industry Experts have invaluable knowledge that you can (and should) apply during your UX process. Domain expert involvement is not an alternative to UX research, and a domain expert is certainly neither a “user expert” nor a designer.

How to talk to customers & learn if your business is a good idea when everyone is lying to you.

At the beginning of a UX research and design project a Stakeholder Interview should be conducted to find out the Business Goals, Existing Research including User Research, Competitors and Technological Limitations.

Learn how to build a lean usability test plan.

Planning a user test? Follow these 9 steps to make sure you are prepared.

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Remote unmoderated user testing with automated weekly tests.

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Know where and why people get lost in your content, and fix it. Tree testing helps you evaluate the findability of topics on your website. Whether you’re starting fresh or improving your existing website, Treejack is the perfect tool to get the insights you need to build an intuitive information architecture.

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Powerful research tools for improving usability of web sites and apps, from prototypes to production.

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Your one-stop solution for quick remote testing and rich, actionable insights that enable teams to make informed, user-centered decisions.

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5 usability testing templates by UXPin.