Workshops

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Author:

Krisztina Szerovay

The main goal of Card Sorting is to improve a website’s or an application’s Information Architecture, to help designing how the information is organized and labelled.

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Author:

Krisztina Szerovay

Creating Empathy Maps is useful for synthesizing research data in order to better understand the users. Empathy Maps are great for creating Personas, identifying users with different mindsets.

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Author:

Cantina

Gain a better understanding of your customers, see ways to align your organization with a defined experience strategy and identify opportunities for customer-centred growth and differentiation.

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Author:

Jonathan Courtney

Lightning Design Jams: the exercise that will solve all of your problems

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Author:

Jonathan Courtney

Learn everything you need to start running your own Design Sprints with confidence. From AJ&Smart and Jake Knapp.

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Author:

Kara Pernice

Affinity diagramming has long been used in business to organize large sets of ideas into clusters. In UX, the method is used to organize research findings or to sort design ideas in ideation workshops.

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Author:

Bree Chapin

When a customer uses a company's products and services to achieve a goal or need, they are going on a journey from point A to point Z. A customer journey map charts the path a user takes from the beginning of this journey to the satisfaction of that need.

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Author:

GV

The sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers. Developed at GV, it’s a “greatest hits” of business strategy, innovation, behavior science, design thinking, and more—packaged into a battle-tested process that any team can use.

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